Marketplace Assistant Manager (Mobility)

The Critical Tasks You Will Perform

• Manage defined marketplace projects and workstreams to improve reliability and passenger experience across Indonesia's 2W and 4W mobility services.
• Monitor marketplace performance, investigate anomalies, and collaborate with Product, Operations, and other teams to identify potential causes and corrective actions.
• Combine data analysis with insights from passengers, driver-partners, and operating teams to develop a practical understanding of marketplace problems.
• Develop tactical recommendations and contribute to longer-term projects that improve availability, booking experience, service quality, and overall marketplace health.
• Support and build experiments, including hypothesis development, experiment design, rollout coordination, results recommendations.
• Track project implementation and results, flagging risks or issues and coordinating follow-up actions with relevant stakeholders.

What Essential Skills You Will Need

• 3–5 years of relevant experience in strategy, analytics, project management, consulting, product operations, or a technology-related environment.
• Strong proficiency in excel (can maintain complex spreadsheets) or Google Sheets, with working knowledge of SQL, Python, or another analytical tool.
• Experience in managing defined projects or workstreams involving multiple teams, from problem definition through implementation and evaluation.
• Exposure to designing experiments, measuring results, or evaluating the impact of business initiatives.
• Bachelor's degree or equivalent practical experience. Quantitative, business, economics, engineering, or related backgrounds are advantageous.
• Experience in ride-hailing, marketplaces, logistics, e-commerce, travel, or another technology environment is advantageous but not required.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.