On Trade Sales Representative

Build and maintain relationships with key decision-makers at on-trade businesses

Develop a deep understanding of the needs and priorities of key decision-makers at on-trade businesses

Build rapport and trust with key decision-makers at on-trade businesses

Keep key decision-makers at on-trade businesses informed about the company's products and promotions

Provide value-added services to key decision-makers at on-trade businesses, such as marketing and promotional support

Ensure that the company's products are well-represented on menus and in displays at on-trade businesses

Work with on-trade businesses to develop and implement menu merchandising strategies

Provide on-trade businesses with point-of-sale materials, such as posters, table tents, and shelf talkers

Create and manage promotional displays for the company's products at on-trade businesses

Monitor the availability and placement of the company's products at on-trade businesses

Educate on-trade customers about the company's products and promotions

Develop and deliver product training sessions to on-trade staff

Provide on-trade staff with product information and resources

Host product tastings and other promotional events at on-trade businesses

Work with on-trade staff to develop and implement sales strategies

Provide excellent customer service to on-trade customers

Timely Responses: Ensure prompt responses to inquiries, orders, and requests from on-trade customers. This includes responding to emails, calls, and other forms of communication promptly.

Product Knowledge: Possess in-depth knowledge about the products or services being offered to effectively communicate their features, benefits, and usage to on-trade customers.

Relationship Building: Build and maintain strong relationships with on-trade customers through regular communication, visits, and personalized interactions. Understand their needs, preferences, and challenges to tailor solutions accordingly.

Order Accuracy and Timeliness: Ensure accurate processing of orders and timely delivery of products to on-trade customers. Minimize errors and delays in order fulfillment processes.

Problem Resolution: Address any issues or concerns raised by on-trade customers promptly and effectively. Take ownership of problems and work towards finding satisfactory resolutions to maintain customer satisfaction.

Upselling and Cross-selling: Identify opportunities to upsell or cross-sell additional products or services that may benefit on-trade customers based on their needs and preferences.

Training and Support: Provide training and support to on-trade customers on product usage, menu development, promotional activities, and other relevant topics to help them maximize the value of the products or services.

Track and report on sales performance

Track and analyze sales data

Identify sales trends and opportunities

Develop and implement sales strategies to improve performance

Generate and present sales reports to management

Key Competencies and Experience

Minimum Educational Requirements and Work Experience:

English & Portuguese speaking

This entry-level undergraduate degree from a recognized and accredited university.

Successful track record as a Sales Representative for at least one year. Sales experience from a busy FMCG company

Valid driving license

Functional and Technical Competencies:

Business Acumen, Analytical Thinking, Strategic Thinking, Driving for Results

Planning and Organizing, Teamwork, Building and Maintaining Collaborative Relationships, Quality Orientation and Adaptability

Behavioural Competencies:

A passionate, self-confident individual that is professional and result driven.

Strong integrity and ability to work within a team

Trendy, fashionable and well groomed

Able to work independently within set parameters.

Good negotiation and customer relationship management skills

Good interpersonal skills both with internal and external relationships

Great oral and written communication skills

Good at planning and organizing to ensure priority task management

Leadership Competencies:

Assertive, people centric with a consultative and collaborative leadership style

Ability to take initiative and drive tasks to completion

Ability to work in a matrixed team structure

Ability to manage multiple tasks and deadlines and prioritize

Ability to manage up

Good communication skills

Resilient, flexible and adaptable

Job Posting End Date:

2026-03-06

Target Hire Date:

2026-05-01

Target End Date: