Jobsforhumanity
Operator-part timer-PM SHIFT
Dbayeh, Mount Lebanon Governorate, Lebanon · On-site · Part-time
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About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerJobsforhumanity
- LocationDbayeh, Mount Lebanon Governorate, Lebanon
- Work styleOn-site
- Employment typePart-time
- Employer posted
Mission and Responsibilities:
-Answer incoming phone calls from patients and handle their requests in a professional and timely manner.
-Perform outgoing calls based on assigned call lists and follow the approved scripts, protocols, and procedures.
-Assisting patients as necessary by taking actions to provide high level services according to their needs while always striving to exceed their expectations.
-Schedule, manage, and update patient appointments.
-Confirm appointments and follow up with patients when needed.
-Review daily tasks, communications, and pending follow-ups to ensure proper completion.
-Handle incoming and outgoing emails in accordance with internal procedures.
-Process faxes and ensure that all received information is properly reviewed and forwarded when needed.
-Prepare and send reports to the concerned Manager whenever required.
-Escalate urgent, sensitive, delayed, or unresolved cases to the concerned Manager.
-Execute any other job-related task requested by the concerned manager.
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Qualifications: fluent in French and ensligh/ available to work a 2-3 days per week (Monday–Friday) from 4:00 PM to 11:00 PM
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At a glance
- Work styleOn-site
- Employment typePart-time
- SeniorityEntry level
- Employer posted
- Added to ROLIVA
- Last checked
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