Accor

People & Culture Manager

Pune, MH, India · On-site · Full-time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerAccor
LocationPune, MH, India
Work styleOn-site
Employment typeFull-time
Employer posted20 days ago

As People & Culture Manager – Colleague Relations, you will help shape an exceptional colleague experience by partnering with leaders on employee relations, engagement, recognition, and workplace culture. Through a visible and approachable presence, you will build strong relationships and champion Fairmont's culture of care and hospitality.

Job Duties Include:

Build strong relationships with colleagues and leaders through a visible presence across the hotel
Serve as a trusted partner on employee relations, workplace concerns, and team success
Coach leaders to create engaging, inclusive, and high-performing teams
Lead investigations, conflict resolution, attendance, and performance management processes
Drive colleague engagement, recognition, and culture-building initiatives
Lead Employee Engagement Survey action planning and continuous improvement efforts
Use colleague insights and workforce trends to enhance retention and engagement
Ensure compliance with Fairmont standards and BC employment legislation
Help create an exceptional workplace experience that supports outstanding guest experiences

Show full description

Bachelor’s degree in Human Resources, Business Administration, or a related field
Human Resources or People & Culture experience, ideally within hospitality or a service-focused environment
Proven success supporting employee relations and coaching leaders
Excellent communication skills with the ability to build trust at all levels
Sound judgment and discretion when handling confidential matters
Organized, solutions-focused, and comfortable working in a fast-paced operation
Passionate about engagement, culture, and creating exceptional colleague experiences

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