Procter & Gamble
PrIME (WHS) Operations Business Process Expert
United States · Work style not stated · Full time
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About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerProcter & Gamble
- LocationUnited States
- Work styleWork style not stated
- Employment typeFull time
- Employer posted
Job Location
CINCINNATI GENERAL OFFICES
Job Description
Role Summary
The PrIME Operations BPX serves as the site’s system authority for the PrIME Warehouse Management System (WMS), ensuring reliable system performance, operational continuity, and continuous improvement of warehouse execution. This role operates at the intersection of technology and operations, translating business needs into system solutions that drive throughput, accuracy, and service outcomes.
As a technical and operational subject matter expert, the PrIME Operations BPX leads system governance, issue resolution, and change enablement while building site capability through coaching, training, and standardized processes. The role requires deep expertise across both front-end system usage and back-end functionality, paired with strong understanding of warehouse operations.
Key Responsibilities (Requirements):
Show full description
System Ownership & Operational Excellence
Serve as the site SME for PrIME, providing guidance on system capabilities, constraints, and solution options aligned to operational strategy
Own system health by monitoring performance, ensuring data integrity, and proactively identifying risks or degradation
Troubleshoot and resolve system issues impacting operations (short- and long-term), minimizing business disruption
Maintain and execute the Business Continuity Plan (BCP) for system outages and recovery scenarios
Identify recurring system and process gaps, and proactively partner with cross-functional stakeholders to implement and sustain improvements within site or network scope.
Configuration, Testing & Change Management
Own system configuration governance, including testing, validation, and controlled deployment of changes
Lead end-to-end testing for enhancements, security updates, and releases to ensure quality and compliance
Partner with central platform teams to submit, validate, and deploy change requests and enhancements
Emulate operational scenarios to validate system performance prior to rollout
Reporting & Data Insights
Own development and maintenance of standardized reporting and visualizations to enable data-driven decision-making
Translate business needs into reporting requirements using tools such as Power BI
Ensure accuracy, consistency, and usability of operational data outputs
Capability Building & Site Enablement
Coach and train site teams on PrIME functionality, standard processes, and best practices
Provide ongoing support through office hours, troubleshooting, and targeted training sessions
Develop and maintain standard operating procedures (SOPs) and training documentation
Elevate overall site capability and adoption of system tools
Governance, Compliance & Controls
Ensure all system changes align with quality, safety, and internal control standards
Maintain system security through access controls, audits, and periodic refreshes
Follow escalation protocols and ensure issues are addressed at the appropriate level
Ensure adherence to standardized work processes and governance frameworks
Project & Continuous Improvement Leadership
Support and lead deployment of key initiatives and projects leveraging PrIME
Identify opportunities for loss elimination and process optimization, and drive implementation within area of influence to improve system reliability and operational outcomes.
Provide input into future system capabilities based on operational needs and business priorities
Job Qualifications
Basic Qualifications
- Demonstrated proficiency in PrIME WMS (advanced user/system owner level)
- Strong operational knowledge of warehouse processes and flow
- Proven ability to troubleshoot complex technical and operational issues
- Strong communication skills with ability to translate technical concepts into business language
- Proficiency in Microsoft Office tools (e.g., Excel, PowerPoint)
- Ability to work cross-functionally and influence across teams
Preferred Qualifications
- Experience with data analytics and visualization tools (e.g., Power BI)
- Working knowledge of SQL or similar data query languages
- Experience in system implementation, testing, or change management environments
- Familiarity with multiple WMS platforms or One Network ecosystem
Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process.
We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ’s, please click HERE.
Procter & Gamble participates in E-Verify.
Qualified individuals will not be disadvantaged based on being unemployed.
P&G is dedicated to meeting the needs of applicants requesting an accommodation/adjustment due to a disability in order to complete the online application process. If you have a disability that affects your ability to complete our online application process, please visit our Disability Accommodation Page
Job Schedule
Full time
Job Number
R000155770
Job Segmentation
Entry Level
Starting Pay / Salary Range
$69,400.00 - $91,400.00 / year
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At a glance
- Employment typeFull time
- Employer posted
- Added to ROLIVA
- Last checked
Skills in this posting
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