Principal Product Designer

That's not a problem we've solved. It's the problem you'd be working on.

What you'll do

Product Design

Own design for defined feature areas end-to-end — from problem framing through to production-ready Figma files, with a clear rationale for every decision

Work in a cross-functional squad with engineers and PMs, making real decisions rather than executing on someone else's brief

Present design thinking to stakeholders with confidence — handling pushback with evidence, not just conviction

Discovery & Research

Plan and run user interviews, JTBD analysis, and journey mapping independently — turning findings into clear design direction, not just a readout

Track quantitative signals alongside qualitative insight, and use both to drive iteration

AI & Emerging Technology

Design AI-driven features with a clear understanding of where AI helps and where it introduces risk — prompts, fallbacks, and human-in-the-loop moments included

Bring a genuine perspective on how the interfaces we're building today might become obsolete — and what should replace them

Design Systems & Quality

Contribute to the IFS design system by proposing reusable components and patterns rather than designing one-offs

Apply WCAG 2.1+ accessibility standards from the start, and design for edge cases, error states, and real-world data — not just the happy path

You'll know it's working when your work ships, holds up in the field, and raises the bar for the next thing. Concretely: task success rates improve, UX-related support tickets drop, and the squad reaches for your work as a reference rather than a starting point.

You may be a good fit if you:

You have at least eight years of end-to-end product design experience — from discovery through to shipped product — and you can point to work that reflects real ownership, not just execution

You're comfortable running your own research: planning the study, conducting interviews, synthesising findings, and turning them into a clear design direction

You know how to work in a cross-functional squad — making real decisions alongside engineers and PMs, not waiting to be handed a brief

You know Figma well and have the visual craft to back your thinking up

You treat accessibility as a design constraint from the start, not a checklist at the end

You've thought seriously about what AI means for the interfaces you build — not just as a feature to add, but as something that changes the fundamental design problem

You measure your work — task success rates, support ticket volume, adoption — and use those signals to drive the next iteration

Strong candidates may also have:

Experience shipping AI-driven features — prompts, fallbacks, human-in-the-loop moments — not just awareness of the concepts

Familiarity with design tokens, contribution models, and what it means to design for a system rather than a screen

Some exposure to quantitative signals: task success rates, funnel data, or A/B results — and a habit of using them

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.