Principal Software Engineer, ALM

As a Principal Software Engineer within the Enterprise Deployment Center (EDC), you will serve as a senior technical authority, influencing product evolution, architecture, scalability, and engineering practices across multiple teams. You will partner closely with Product Management, Engineering, Architecture, Customer Success, and strategic customers to address complex technical challenges and improve the performance, scalability, resilience, and adoption of our enterprise software solutions.

This role is ideal for a recognized software engineering expert with deep expertise in enterprise software, cloud-native architectures, AI-enabled development, DevOps practices, and large-scale distributed systems. Success in this role is achieved through technical credibility, engineering expertise, and the ability to influence decisions across organizational boundaries.

Key Responsibilities:

Technical Leadership & Strategy

• Influence the long-term technical direction of ALM products and platforms through engineering expertise and real-world customer experience.
• Contribute to architectural roadmaps and technology strategies across multiple engineering teams.
• Act as a trusted technical advisor on software engineering, architecture, scalability, performance, and operational excellence topics.
• Influence product evolution through deep understanding of customer challenges, deployment patterns, and market trends.
• Drive technical discussions and facilitate alignment among engineering, architecture, product, and customer-facing teams.

Architecture & Engineering Excellence

• Contribute to the design and evolution of highly scalable, secure, and resilient enterprise software systems.
• Drive modernization initiatives including cloud-native architectures, microservices, AI-enabled capabilities, observability, and platform scalability.
• Provide guidance and review for critical architectural and technical decisions across strategic initiatives.
• Promote solutions that meet performance, reliability, compliance, maintainability, and security requirements.
• Champion software engineering best practices, code quality, automation, testing strategies, and operational excellence.

Performance, Scalability & Platform Evolution

• Lead investigations into complex performance, reliability, scalability, and operational challenges.
• Identify architectural bottlenecks and recommend improvements based on technical analysis and production experience.
• Influence the evolution of platform capabilities that improve resilience, observability, automation, and developer productivity.
• Support large-scale enterprise deployments through expertise in distributed systems, databases, cloud infrastructure, and application performance engineering.
• Drive adoption of engineering practices that improve system operability and long-term sustainability.

Innovation

• Identify emerging technologies and assess their applicability to PTC's ALM portfolio.
• Champion AI-assisted engineering, automation, analytics, and modern software delivery practices.
• Drive proof-of-concepts and technical evaluations that help shape future product capabilities.
• Collaborate with customers, partners, and industry experts to understand evolving technical and business requirements.
• Promote continuous improvement and innovation across products, platforms, and engineering processes.

Cross-Functional Collaboration

• Partner closely with Product Management to align technical priorities with business objectives and customer needs.
• Collaborate with Engineering Managers, Architects, Principal Engineers, and technical specialists to support strategic initiatives.
• Work with Customer Success, Support, and Services teams to resolve complex technical challenges and identify product improvements.
• Participate in strategic customer engagements focused on architecture, scalability, performance, and enterprise deployment topics.
• Act as a key interface between engineering organizations and strategic customers.

Mentorship & Technical Impact

• Mentor senior engineers and emerging technical leaders across the organization.
• Promote best practices in software architecture, performance engineering, DevOps, and cloud-native development.
• Foster a culture of technical excellence, innovation, collaboration, and continuous learning.
• Contribute to technical communities, engineering forums, and knowledge-sharing initiatives.
• Serve as a recognized technical expert within the ALM organization and broader engineering community.

Required Qualifications:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related discipline.
• 10+ years of professional software engineering experience.
• Proven success designing, developing, and operating large-scale enterprise software platforms.
• Deep expertise in Java and modern backend development technologies.
• Extensive experience with distributed systems, cloud-native architectures, and microservices.
• Strong understanding of software architecture patterns and modern engineering practices.
• Experience influencing technical strategy and architectural decisions across multiple engineering teams.
• Demonstrated expertise in performance engineering, scalability, reliability, and operational excellence.
• Exceptional problem-solving, communication, and stakeholder management skills.
• Ability to influence technical and business decisions through expertise and technical credibility.

Preferred Qualifications:

• Deep familiarity with ALM, DevOps, Systems Engineering, or software delivery platforms.
• Experience with Codebeamer, Jira, Polarion, Jama, Azure DevOps, or similar solutions.
• Expertise in public cloud platforms (AWS, Azure, or GCP).
• Experience with Kubernetes, Docker, CI/CD, infrastructure automation, and observability platforms.
• Knowledge of AI/ML technologies and their application within enterprise software products.
• Experience building products for regulated industries such as Automotive, Aerospace, Medical Devices, or Industrial Manufacturing.
• History of patents, industry publications, conference speaking, or significant open-source projects.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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