Softswiss

Product Manager – Senior

Warszawa, Poland · Work style not stated · Full-time

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About the role

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EmployerSoftswiss
LocationWarszawa, Poland
Work styleWork style not stated
Employment typeFull-time
Employer posted1 month ago

Overview:

SOFTSWISScontinues to expand the Sportsbook Product Team and is looking for a passionate Product Manager who is ready to take ownership of product areas that directly impact player experience, operational efficiency, and business growth.

You will become part of a fast-growing international product company building one of the leading Sportsbook platforms in the iGaming industry. We are looking for a proactive and business-oriented professional who can transform ideas into well-structured product solutions, adopt and drive new processes, and take on operational ownership that lets the team scale.

Purpose of the role:

In this role, you will work closely with Risk, Operations, Design, Analytics, and Engineering teams to create features that improve betting experience, scalability, retention, and partner satisfaction. You will work alongside our team of Product Owners as a peer, bring structure to how we work, and take on operational responsibilities that free up leadership to focus on strategy.

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We value people who combine structured thinking, ownership mentality, and strong communication skills with genuine curiosity about product development, process improvement, and user behavior.

What We Expect From You

Ownership mentality and proactive approach — willing to pick up work beyond your immediate product scope

Strong prioritization and decision-making skills

Comfortable taking on operational and process-improvement work, not just product delivery

Ability to work independently while collaborating across teams as an equal partner

Structured thinking and problem-solving capabilities

Focus on delivering measurable business value

Passion for solving product challenges through smart, pragmatic, and user-centric approaches

Key responsibilities:

Product Delivery & Ownership

Own and manage the product backlog and roadmap for your product area

Translate business goals into clear product requirements and user stories

Prioritize initiatives based on business impact, customer value, and technical complexity

Drive feature delivery from discovery through release and post-launch evaluation

Ensure product quality and readiness throughout the development lifecycle

Approach product areas strategically — connect day-to-day delivery to longer-term product and business goals, not just the next release

Proactively identify risks, dependencies, and opportunities before they become blockers

Process Ownership & Operational Leadership

Identify, propose, and drive adoption of new processes across the product team

Take on operational workflows and reporting currently owned by product leadership

Act as a reliable owner for recurring operational tasks (monitoring, reporting, cross-team coordination)

Continuously improve product delivery practices and team ways of working

Stakeholder Management

Collaborate closely with fellow Product Owners/Managers and business stakeholders as a peer

Align product solutions with Business stakeholders, Risks, Operations

Facilitate communication between business and development teams

Participate in roadmap planning and sprint ceremonies

Product Discovery & Improvement

Analyze user behavior, product metrics, and market trends

Identify opportunities for UX, retention, and conversion improvements

Support hypothesis validation and experimentation initiatives

Contribute to continuous improvement of product processes and delivery practices

Documentation & Communication

Prepare concise and structured product documentation (Product Vision, BRD, presentations)

Define acceptance criteria and ensure shared understanding across teams

Maintain transparency around priorities, risks, and delivery timelines

Required Experience:

3+ years of experience as a Product Owner, Business Analyst, or Product Manager in digital products

Experience in Sportsbook, Betting, or iGaming products

Understanding of sportsbook mechanics, odds, betting flows, or player behavior

Experience working in Agile/Scrum environments

Strong skills in backlog management and requirements definition

Track record of proposing and driving adoption of new processes, not just following existing ones

Ability to communicate effectively with both technical and non-technical stakeholders

Analytical mindset with attention to detail

Experience working with Jira, Confluence, Google, Slack

Strong written and spoken English

Nice to have:

Experience with A/B testing and product analytics tools

Technical understanding of APIs and integrations

Experience working with high-load or real-time systems

Knowledge of B2B/B2C Sportsbook approaches

Practical experience using AI tools to improve product or process workflows (e.g., AI-assisted analysis, documentation, reporting)

Our Benefits:

Private health insurance

Sports benefits

Comprehensive Mental Health Program

Free English lessons (online)

Local language courses

Paid time off

Maternity leave support

Referral program rewards

Upskilling, internal workshops, and participation in professional conferences and corporate events

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