Project Manager, Applied AI

2. Quality Assurance & Performance Monitoring

KPI Tracking: rigorously monitor and report on key performance indicators, including:

Throughput: Volume of data processed per hour/day.

Quality: Accuracy scores, Inter-Annotator Agreement (IAA), and gold-set performance.

Productivity: Cost-per-task and worker efficiency rates.

Quality Control: Run QA loops, root-cause analysis for quality dips, and corrective training for annotator pools.

Dashboards: Maintain dashboards to visualize project health and flag bottlenecks in real-time.

3. Stakeholder Management

Global Coordination: Manage relationships with data experts and crowd pools, ensuring adherence to SLAs regarding localized nuances and linguistic accuracy.

Cross-Functional Collaboration: Liaise with Applied AI Technical Ops teams. Translate technical requirements into clear, actionable guidelines for non-technical annotators.

Feedback Loops: Facilitate continuous feedback loops where data insights drive updates to annotation guidelines and model fine-tuning strategies.

Qualifications

Essential Skills & Experience

Experience: 3-5+ years of project management experience, specifically within AI/ML data operations.

LLM Knowledge: Strong understanding of LLM training processes (Pre-training, SFT, RLHF) and evaluation methodologies (Human-in-the-loop, red teaming).

Data Proficiency: Advanced proficiency in Excel/Google Sheets; ability to write SQL queries to extract and analyze performance data.

Methodology: Proven track record using Agile, Scrum, or Kanban methodologies to manage complex workflows.

Communication: Exceptional ability to write clear, unambiguous guidelines for multilingual audiences.

Preferred Qualifications (Nice to Haves)

Multilingual: Fluency in a second language is highly desirable.

Technical Tools: Experience with data annotation platforms (e.g. Scale AI, Super Annotate) and project management tools (e.g. Jira).

Education: Background in ML Engineering, Computer Science, Data Science and Project Management training.

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