Sopra Steria

Recruitment UK Assistant Manager-Resourcing

Noida, Uttar Pradesh, India · On-site · Full-time

Posted over 6 months ago: check it’s still open

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerSopra Steria
LocationNoida, Uttar Pradesh, 201304, India
Work styleOn-site
Employment typeFull-time
Employer posted6 months ago

Monitoring daily service level activities across the team. Have supporting delivery / governance plans to achieve the expected service levels
Support the team to achieve their expected daily input & output targets (result oriented). Motivate and guide the team in right direction to ensure weekly and monthly targets are met
Ensuring everyone in the team is productive as per business requirements
On need basis must endeavor to perform hands-on (lead from the front). Conduct process wellness checks to review if the said processes are being rightly followed
Bridge & develop relationship between internal & external stakeholders (offshore and onshore team)
Work closely with the team and onshore resource managers to support training needs
Drive Continuous Improvements
Management Reporting (MI)
Risk and Change Management (Exception Handling)
Partnering in Performance Management / Performance Development Plans
Support Organizational Goals & Objectives

Show full description

Total Experience Expected: 05-08 years

High Level Responsibilities : should not be limited to what is listed below

Weekly & Monthly performance MI reviews
Weekly & Monthly project reviews with onshore resource managers
Governance Activities
Monthly Team 1:1s
Career planning and management for team members
Work Force Management (Absenteeism & Leave Management)
Quarterly reviews
Weekly Team Meetings
Timesheet submission & approvals
Supervise improvement plans
Encouraging Learning & Development (internal / external)
Strategic MI – Analysis at team or individual level etc
Attrition Management – EWS , Reporting, Retention- as applicable etc
Hiring right talent pool (new hires)
Incident Management – Infrastructure, mobility etc
Timely reward and recognition for the team
Key cascades to the team from organizational or delivery perspective
Driving GPTW initiatives
Encouraging wellness leaves (work life balance)
Bottom Quartile Management

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

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