Novartis
Sales Representative
Malaysia · Work style not stated · Full time
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About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerNovartis
- LocationMalaysia
- Work styleWork style not stated
- Employment typeFull time
- Employer posted
Job Description Summary
Sales Representative
Location : Selangor
Are you passionate about building trusted relationships with healthcare professionals and helping improve outcomes for patients? Join Novartis as a Sales Representative and take ownership of customer engagement and sales performance within your territory. You will combine scientific dialogue, data-driven planning, and personalised omnichannel engagement to deliver sustainable growth—always with integrity and in line with industry standards.
Job Description
Major accountabilities:
- Own and execute territory and customer plans using segmentation, value-based prioritisation, and data-led call planning.
- Build trusted relationships with healthcare professionals through high-quality, compliant product discussions grounded in approved clinical evidence.
- Deliver personalised customer journeys across face-to-face and digital channels, supported by tools.
- Identify and share actionable insights on customer needs, market dynamics, competitor activity, and territory opportunities.
- Partner with Marketing, Medical, Value & Access, and Execution Excellence teams to deliver an integrated customer experience.
- Support local events, promotional activities, and product launches where required.
- Maintain accurate and timely customer-visit documentation while operating in line with Novartis policies, ethical standards, and local regulations.
Show full description
Requirements:
- Minimum 2 years pharmaceutical sales experience with a record of delivering results.
- Experience engaging customers in both private and government hospital sector
- Oncology experience is preferred.
- Strong customer engagement, communication, territory planning, and relationship-building skills.
- Confidence using digital engagement platforms and CRM tools.
- Ability and willingness to travel within the assigned territory.
Skills Desired
Commercial Excellence, Conflict Management, Cross-Functional Coordination, Customer Insights, Influencing Skills, Key Account Management, Professional Ethics
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At a glance
- Employment typeFull time
- Employer posted
- Added to ROLIVA
- Last checked