Jobsforhumanity

Sales Responsible

Lusaka, Lusaka Province, Zambia · On-site · Full-time

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About the role

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EmployerJobsforhumanity
LocationLusaka, Lusaka Province, Zambia
Work styleOn-site
Employment typeFull-time
Employer posted1 month ago

Job Summary

The Sales Manager is responsible for leading the company's sales operations across Zambia, driving revenue growth, expanding market presence, and strengthening relationships with wholesalers, retailers, supermarkets, pharmacies, beauty stores, and other distribution partners. The role involves managing the sales team, developing sales strategies, achieving sales targets, identifying new business opportunities, and ensuring excellent customer service while maintaining strong brand representation.

Key Responsibilities

Sales Strategy & Business Development

Develop and implement effective sales strategies to achieve company revenue and profitability targets.
Identify new business opportunities, distributors, wholesalers, retailers, and key accounts.
Expand the company's market share in perfumes and cosmetics across Zambia.
Conduct market research to identify customer needs, competitor activities, and market trends.
Develop annual and monthly sales plans and forecasts.

Show full description

Sales Management

Lead, coach, motivate, and monitor the sales team to achieve sales objectives.
Set individual sales targets and KPIs for sales representatives.
Conduct regular field visits with the sales team to support customer acquisition and retention.
Monitor daily sales performance and prepare weekly and monthly sales reports.
Ensure timely collection of payments from customers in coordination with the finance department.

Customer Relationship Management

Build and maintain strong relationships with key customers, distributors, and retail partners.
Negotiate commercial agreements, pricing, and promotional activities.
Resolve customer complaints professionally and ensure high customer satisfaction.
Maintain long-term partnerships with strategic clients.

Distribution & Trade Marketing

Ensure proper product availability and distribution coverage across all assigned territories.
Coordinate promotional campaigns with the marketing department.
Monitor merchandising standards and product visibility at retail outlets.
Recommend promotional activities to increase sales and brand awareness.

Inventory & Operations

Coordinate with the warehouse and supply chain teams to ensure product availability.
Monitor stock levels and recommend replenishment plans.
Assist in demand forecasting and inventory planning.

Reporting & Performance Analysis

Analyze sales data and market performance.
Prepare sales forecasts, budgets, and business reports.
Monitor competitor pricing and promotional activities.
Present regular performance reports to senior management.

Qualifications

Bachelor's Degree in Business Administration, Marketing, Sales, or a related field.
MBA is an advantage.

Experience

Minimum 5-7 years of sales experience, preferably in perfumes, cosmetics, FMCG, or consumer goods.
At least 3 years in a supervisory or managerial sales role.
Experience working with distributors, wholesalers, pharmacies, and retail networks.
Experience in the African (Zambian) market is highly preferred.

Required Skills

Strong leadership and team management skills.
Excellent negotiation and communication abilities.
Proven ability to achieve and exceed sales targets.
Strong analytical and problem-solving skills.
Customer relationship management skills.
Sales forecasting and reporting.
Market analysis and business development.
Time management and organizational skills.
Proficiency in Microsoft Office (Excel, PowerPoint, Word).
Experience using ERP/CRM systems is an advantage.

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