Jobsforhumanity

Senior IT Systems & Network Support Specialist

Cairo, Egypt · On-site · Full-time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerJobsforhumanity
LocationCairo, Egypt
Work styleOn-site
Employment typeFull-time
Employer posted8 days ago

Maintain and support company IT systems and networks, ensuring reliable uptime, secure operations, and prompt resolution of incidents while administering servers, endpoints, and network infrastructure.

Job Duties and Responsibilities

Resolve incidents within SLA consistently
Maintain network and system uptime targets
Implement secure configurations and patching
Document and improve network/system processes
Support users with high satisfaction ratings

Required Qualifications

Bachelor’s degree in IT/Computer Science or equivalent experience
Hands-on experience with Windows/Linux administration
Experience supporting networks (LAN/WAN, VLAN, VPN)
Familiarity with ITIL or help-desk ticketing practices
Strong troubleshooting and networking fundamentals
Windows Server administration
Linux administration
Active Directory and Group Policy
Networking (TCP/IP, DNS, DHCP, VLAN)
Switches/routers troubleshooting
Firewall/VPN configuration
Monitoring and ticketing tools
Customer-focused communication
Structured problem-solving
Time management and prioritization

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