Senior Manager, Customer Innovation, Global Development & Innovation

Job Purpose Summary

As aSenior Manager,Customer Innovation, GDIyou will lead the execution of the most impactful product development initiativesto acceleratebottom- and top-linegrowth, bringing concepts to life through advanced formulation, testing, and commercialization. As the most senior individual contributor on the team, you will support the team lead by coaching and guiding scientists, sharing deep technicalexpertise, and helping shape team strategy and ways of working. You will partner closely with cross-functional stakeholdersincluding Global Equipment Platform, SRA, QSE, Marketing, TCR teamsto drive local and regional projects, applying strong technical judgment, market insights, and digital tools to ensure products meet consumer expectations, quality standards, regulatory requirements, and manufacturing realities. This is a highly hands-on role for a trusted technical leader who influences throughexpertise, mentorship, and collaboration while delivering high-impact beverage innovations.

WhatYou’llDo

Product Design -Work as part of functional team to align onobjective(new product launch, superiority,equipment,tax and regulation, productivity) and successcriteria’swith OU Innovation Hub, OU TISC and Global category Leads

Create Prototypes & Formulations –Coach scientists and develop lab-scale recipes driven by consumer insights and technical/supply chain requirements, following GMP and company protocols. Incorporate local insights, new ingredients, and regulatory needs into final product design.

Test, Learn,Improve–Conduct sensory,analytical, and shelf-life testing together with theappropriate crossfunctional TISC teams; use data, digital tools and basic statistics to guide optimization and manage risk. Ensure rigorous experimental design and data integrity.

Scale Up for Market –Lead support fromGDIfor product development execution of pilot andcommercial production trials, ensuring processes and packaging compatibility.

Risk Awareness: Proactivelyidentifyand manage technical and business risks (allergens, microbial, food safety, supply chain) andcommunicate mitigation actions clearly.

Collaborate Broadly-Partner withGlobal Equipment Platform,Marketing, SRA, Supply Chain, Packaging, and Quality for seamless delivery; connect with global technical experts to import best practices.Maintain effective communication of project insights, challenges, and technical recommendations.

Maintain Excellence –Over the full process, keep lab equipment in top condition; follow safety, compliance, and documentation standards.

Business understanding & System knowledge: Strong understanding of Coca-Cola’s business operations, market dynamics, and industry trends. Awareness of bottling and syrup operations and global supply chains.

WhatYou’llNeed

Bachelor’s/Master’s in Food Science, Chemistry, Nutrition, Chemical Engineering, or similar.

8-10years in product development for beverages/food

Strong technical understanding of ingredient functionality within beverage systems.

Experience managing multiple projects from ideation to launch in fast-paced environments.

Familiarity with sensory evaluation, consumer testing, and data interpretation for decision-making.

Ability to

Think end-to-end acrossinitiativeswith integration of commercial and business acumen into technical decisionsand influencepriorities aligned with strategy.

Understand and apply the technical domain trends/new technologyat work

Encourage creativity within the team and removes barriers to idea generation.

Leverage internal and external resources smartly

Act as a subject-matter expert and sets technical direction or standards.

Solve complex, ambiguous problems andanticipatesdownstream impacts.

Coach and supports others within and outside of the teamincludingcross functional influence, sharingexpertiseand constructive feedback.Guide and inspire more junior team members, fostering a positive and collaborative environment

Maketimelydecisions with incomplete information while managing risk

Adapt quickly to changing market or project needs, showing resilience and flexibility

Fluent in English;additionallanguage a plus.

Regional travel up to10–15%.

Skills:

Chemistry, Communication, Continual Improvement Process, Data Compilation, Environmental Science, Food Safety Management, Food Sciences, Food Technology, Green Solutions, Laboratory Testing, Leadership, Microbiology, Product Development, Quality Control (QC), Researching, Sensory Testing, Waterfall Model

Location(s):

China

City/Cities:

Shanghai

Travel Required:

00% - 25%

Relocation Provided:

No

Job Posting End Date:

October 30, 2026

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.