METRO

Specialist — Contract & Catalogue Management

Pune, India · Hybrid · Full-time

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About the role

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EmployerMETRO
LocationPune, India
Work styleHybrid
Employment typeFull-time
Employer posted1 month ago

As Senior Specialist for Contract & Catalogue Management, you will be responsible for creating and maintaining contracts and catalogues in SAP Ariba on behalf of all METRO countries, validating country-submitted data, ensuring compliance with global configuration standards, and peer-reviewing work as additional specialists join. You will be the Ariba subject matter expert for the team.

Key Responsibilities

Receive and validate contract and catalogue requests submitted by country Procurement teams via the shared inbox and tracker
Create and configure contracts and catalogues in SAP Ariba in line with global templates and LUCA programme standards
Perform data validation checks on all incoming requests — identifying missing fields, inconsistencies or non-compliant data before processing
Manage the contract and catalogue request tracker on a daily basis, updating status, flagging blockers and communicating with country teams
Act as peer reviewer for Specialist-level work, ensuring quality and first-time-right accuracy
Serve as Ariba subject matter expert — advising the Team Lead and country teams on configuration options, limitations and best practices
Liaise directly with country stakeholders to resolve data queries and obtain approvals

Show full description

Continuous Improvement:

Identify recurring data errors or process gaps and propose structural fixes (e.g. request form improvements, quality gate checklists)
Support the development and maintenance of process documentation and standard operating procedures
Contribute to post-peak capacity planning and potential redeployment planning from Q1 2027

Skills & Competencies:

Expert-level knowledge of SAP Ariba — specifically contract module, catalogue management and Guided Buying configuration
High attention to detail and strong data accuracy discipline — first-time-right mindset is essential
Ability to manage multiple requests in parallel, prioritise effectively and meet SLA targets
Clear and professional communication in English, with experience working with cross-cultural stakeholders
Structured working style — able to set up trackers, templates and SOPs from scratch
Proactive problem-solver — flags issues early rather than waiting for escalation
Ability to train and support junior team members

Bachelor's degree in Business, Supply Chain, Procurement, IT or a related field
5+ years of experience in procurement operations or indirect procurement, with a strong focus on SAP Ariba
Hands-on experience with SAP Ariba contract management and/or catalogue configuration — mandatory
Experience with SAP S/4HANA or SAP MM is a plus
Experience in a shared services, GCC or multi-country environment is preferred
Fluency in English is required

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