Sopra Steria
Specialist Process Executive
Noida, Uttar Pradesh, India · On-site · Full-time
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About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerSopra Steria
- LocationNoida, Uttar Pradesh, 201304, India
- Work styleOn-site
- Employment typeFull-time
- Employer posted
- Ensure daily workload (as provided by the Team Leader/SME) is completed in a timely manner
- Adhere to the process defined by the clients to conduct compliance checks / audits ensuring KPI’s are met
- Ensure effective & timely communication is maintained with stakeholders (written and verbal)
- Build and maintain relationships with stakeholders ensuring they understand the process, resolve their queries within the contractual requirements
- Answer calls or make outbound calls to the stakeholders for immediate resolutions
- Attend emails (mailbox) ensuring all queries are responded to within the agreed SLA
- Be up to date with process updates on compliance requirements and processes
- Be efficient in day to day working
- Report accurate data on real time basis
- Encouraging team camaraderie
- Achieve organisational values
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Experience, Skills & Attributes
Required
- Proven track record auditing/vetting documentation accurately
- Well Organised and should be able to multitask
- Meet deadlines within fast paced environment
- Self-motivated even when undertaking repetitive tasks
- Proven ability to build relationships with internal or external parties with excellent telephonic and email communication skills
- Process driven and keen to ensure efficiencies are achieved
- Excellent problem solving skills and able to use own initiative
Attributes
- Conscientious and understanding of the importance of accuracy and quality
- Enthusiastic, able to engage with internal and external stakeholders via email, phone and video call
Total Experience Expected: 01-04 years
Any Graduate
At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.
All of our positions are open to people with disabilities.
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At a glance
- Work styleOn-site
- Employment typeFull-time
- Employer posted
- Added to ROLIVA
- Last checked