Sr. Analyst - IT, Transportation

Position Responsibilities

• Engage with internal and external stakeholders to capture business requirements, translating them into effective systems design and implementation

• Provide direct leadership for external contractors overseeing systems project management, implementation, and integration

• Communicate comprehensively on all aspects related to systems and projects to senior leadership

• Lead joint project teams in shaping solutions for systems enhancement

• Provide expertise in sales order processing, pricing, billing, and delivery within the SAP SD module

• Provide technical oversight for configuring and customizing SAP SD modules to align with business-specific processes and optimize system performance

• Collaborate with cross-functional teams, including ABAP developers, to address technical requirements and integrations, ensuring data consistency across the transportation systems landscape

• Handle system testing, identifying, and resolving defects to ensure smooth project implementations

• Act as the primary point of contact for project issue identification and resolution

• Take the lead in on-site project hyper care coordination and issue resolution to ensure a smooth transition to steady-state business operations

• Document and maintain the project plan using the appropriate tool (Project NOW)

• Communicate effectively with all stakeholders throughout the project lifecycle

Qualifications – Hard skills

• Bachelor’s degree in computer science or a related field is a prerequisite.

• Possess over 4 years of experience, demonstrating expertise in:

• Implementing large-scale integration and transformation programs in Transportation space, adept at blending business and technical capabilities to bridge end-to-end processes, operating models, and technical architecture.
• Project scoping, management, requirements analysis/definition/mapping, solution, and process design, as well as test planning/scenario creation for large-scale programs, including budgeting and forecasting.
• Working within the Consumer Products industry is desired.
• OTM certification or equivalent formal training is preferred
• Proficiency with ServiceNow desired
• Hands-on configuration experience in OTM (Oracle Transportation Management) is required — including setup and administration of shipment planning, carrier rate management, bulk planning parameters, order management, and system integration with SAP ECC/S4 HANA. End-user proficiency alone is not sufficient; the candidate must have direct experience configuring and administering OTM at a technical level.
• Experience integrating OTM (Oracle Transportation Management) with SAP ECC/S4 HANA is preferred, including knowledge of relevant interfaces, IDocs, and middleware connectivity between OTM and SAP.
• Familiarity with GTM (Oracle Global Trade Management) is a plus — experience with trade compliance configuration, import/export documentation, and integration with OTM or SAP is desirable.
• Experience working with systems landscapes that include Transportation Management Systems (TMS) is desired.
• Proficient in conducting hands-on investigations into end-to-end IDoc processing, collaborating seamlessly with middleware teams.
• Ability to travel as required by projects.

Qualifications – soft skills

• Empathy – listening to the customer - You’re known for your empathy. You listen more and talk less, and truly understand your customer. With that mindset you optimize the customer experience.
• Project management skills - Time management has no secrets for you. You’re organized, structured, and always have an overview of all the deliverables. You know how to bring multiple large-scale projects to a successful ending within the given timeframe.
• Communication Skills - At Kraft Heinz you’ll easily be exposed to senior management, no matter your level. It’s important you have excellent communication skills, written and verbal.
• Ability to Simplify - We like to keep it simple. And to execute fast. Your ability to simplify will be highly appreciated, when you provide simple solutions dealing with complex challenges.
• Proactive - You are a self-starter, driven by purpose and driving initiatives and actions through to their conclusion. You are not afraid to challenge to get the right result.
• Analytical - We’re a very data driven company. You know how to translate complex data into a simple solution with your analytical mindset.

What we offer you

• An ambitious employer - we only want to the best for you.
• A fast career track like only few other companies can match.
• A competitive salary and excellent bonus structure (above market).
• Permanent contract - for we believe in doing big bets on people.
• Always room for new ideas - if you have an excellent idea, please let us know and we can set it in action!

Location(s)

Bengaluru - Brookfield GCC

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.