Staff Product Manager, Infrastructure

At Harvey, the future of professional services is being written today — and we’re just getting started.

Role Overview

As a Product Manager on the Core Platform team at Harvey, you'll own the strategy, roadmap, and execution for the infrastructure that powers every user interaction with our global legal AI platform. Harvey serves the world's leading legal teams, processing trillions of tokens and millions of daily requests, and your work will shape how that capability reaches our users.

You'll operate at the intersection of deep customer need and hard technical constraints, translating the workflows of lawyers and other professionals into product requirements that engineering can build against. You'll balance ambitious, zero-to-one product bets with the operational discipline required to keep a mission-critical platform reliable, scalable, and secure as we expand across products, regions, and customers. Your decisions will directly influence adoption, retention, and the trust that our enterprise customers place in Harvey.

What You'll Do

You'll partner directly with our Head of Infrastructure to define and drive the product vision and roadmap for a core area of the Harvey platform, aligning it with company strategy and grounding it in evidence from customers (external and internal), data, and the market. You'll work closely with engineering, product, and go-to-market teams to ship high-quality products on a predictable cadence, and you'll own the outcomes those products produce.

Day to day, you will own the entire infrastructure planning, prioritization, and roadmapping. You’ll make and communicate crisp prioritization decisions, balancing new capabilities against reliability, performance, and security. You'll define the metrics that matter for your area — adoption, engagement, quality, and business impact — and hold the team accountable to them. You'll also serve as the connective tissue across functions, ensuring that customer feedback, competitive dynamics, and technical realities all inform the product direction, and you'll raise the product bar across the organization through rigorous specs, reviews, and decision-making. Some projects include architecting multi-region deployment strategies, developing comprehensive observability infrastructure, and more.

What You Have

6+ years of product management experience shipping and scaling software platforms in a production environment, with a track record of measurable impact

Experience owning complex, technical products end to end, including platform, infrastructure, or AI/ML capabilities

Strong ability to translate ambiguous problems and deep customer needs into clear strategy, crisp requirements, and prioritized roadmaps

Fluency working with engineering and design teams on technical trade-offs, and comfort engaging with concepts like distributed systems, APIs, and cloud infrastructure at a level sufficient to make informed decisions

Excellent analytical skills, with the ability to define metrics and use data to guide decisions

Outstanding written and verbal communication, and a demonstrated ability to influence and align stakeholders across functions

A high bar for quality, strong product judgment, and a "spidey sense" for where a product experience could break down

Nice to Have

Experience building products for legal, professional-services, or other expert users with demanding accuracy and trust requirements

Background with AI/ML products, LLM-powered applications, or high-throughput inference systems

Experience with multi-tenant, enterprise platforms subject to strict security and compliance requirements

Prior experience partnering closely with infrastructure or platform engineering teams

A prior career in law or another professional-services field, or experience building tools for those users

Compensation

$213,600 - $300,000

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Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai