Talent Account Director, Staffing

Responsibilities

• Build and maintain strong relationships with recruitment agency owners, senior decision makers and influencers within recruitment agencies, understanding their business goals, challenges and opportunities
• Drive revenue growth by identifying, upselling and cross-selling LinkedIn's Talent Solutions products and services, and renewing existing contracts
• Consult with clients on how to leverage LinkedIn's data, insights and best practices to optimize their talent acquisition strategies and achieve their hiring objectives
• Collaborate with internal teams such as product, marketing, customer success and operations to provide support and solutions for clients
• Represent LinkedIn as a trusted advisor and thought leader in the recruitment industry, sharing insights, trends and best practices at events and meetings
• Asks layered, open-ended questions to understand and clarify customer’s objectives and challenges beyond surface-level detail
• Leads with solutions, not products, when making recommendations aligned with customer objectives
• Drives customer decision making by achieving a shared vision and proactively considering the value propositions that tie all stakeholders together
• Thinks commercially and applies business acumen when crafting & negotiating commercial agreements
• Proactively mitigates churn risk by adopting a smart, customer-centric approach
• Engages customers throughout to confirm and clarify the value and adapt a strategy when needed to optimize ROI
• Applies business acumen in Account Planning by considering economic, industry and company factors with a customer-centric lens
• Disciplined in Territory and Account Planning, Forecasting, and Quota Attainment
• Follows best practices when using CRM and other sales tools to manage the sales and buyer cycles

Basic Qualifications

• 6+ years of experience in a quota-carrying business development/acquisition, agency recruiting, or account management role.
• Business fluency in English and Cantonese/Mandarin required due to market coverage

Preferred Qualifications

• Experience selling HR, talent, or recruitment solutions and/or working in agency recruitment.
• Ability to multi-thread and find new business opportunities within existing accounts
• Ability to find and manage high-level business in an evangelistic sale environment
• Ability to gather and use data to inform decision making and persuade others
• Ability to orchestrate the closure of business with an accurate understanding of prospect needs
• Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors
• Knowledge of software contract terms and conditions with the ability to create fair transactions
• Experience carrying a revenue target with the ability to develop compelling strategies that deliver results
• Excellent communication, negotiation and forecasting skills

Suggested Skills

• Multi-threading
• Manages to value
• Solution selling

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