Syntegon

Team Leader Field Service - Pharma

Bangkok, Bangkok, Thailand · On-site · Full-time

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About the role

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EmployerSyntegon
LocationBangkok, Bangkok, 10260, Thailand
Work styleOn-site
Employment typeFull-time
Employer posted3 months ago

Performing site management. Supervision and training of other Field Service Engineers.
Solving technical problems at customers remotely or assigning FSE on site.
Assigning FSE for all kind of Service activities as preventive maintenance, overhauls, callouts, relocations, installations (for CoCs) and others.
Defining the necessary personnel resources for our territory; defining skills (Skill-Matrix) and prepare training-measures independently or together with CoCs
Ensure that FSE-skills are matching the installed basis
Planning of all technical- and personnel resources for our FSE; checking and approving time-sheets and expense-reports.
Perform general Field Service activities on site including preventative maintenance, machine overhauls, machine inspections with spare part recommendations, fault finding and line performance optimization.
Supporting the assembly and testing of new machines at our manufacturing sites around the globe up to FAT (where necessary).

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Bachelor or master degree in electrical and mechanical engineering
Working experience in the Pharma Packaging industry (8-10 years)
Working experience in management of reginal field service
Technical knowledge about our machines; customers’ applications. Analytical and communication skills. Sales skills, Leadership skills and strategic future orientation (mid- and long-term strategy)
Good verbal communication and written English skills.
PLC / HMI software experience in Rockwell, Siemens, Schneider, or Rexroth.
Willingness to work overseas and travel up to 60% in the Asia Pacific Region.

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