Accor
Team Leader - Housekeeping
Mumbai, MH, India · On-site · Full-time
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About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerAccor
- LocationMumbai, MH, India
- Work styleOn-site
- Employment typeFull-time
- Employer posted
Administration
- Ensure updating of all departmental records pertaining to attendance, duty allocation, extra cleaning, store requisitions, lost & found, mini bar operations, inventories, guest comments and incident records
Customer Service
- Meet with guests on a regular basis to ascertain their views on services of the department.
Financial
- Assist the Assistant Housekeeper in ordering of supplies
- Carry out periodic inventories of all operating supplies in coordination with the Assistant Housekeeper and Laundry Manager
- Ensure zero wastage of supplies, manpower and energ
Operational
- To maximize performance and efficiency of the department by the correct allocation of areas to associates
- Carry out stipulated trainings as per the departmental manual
- Ensure correct use of all supplies provided to associates. Periodically check all equipment to ensure correct usage.
- Ensure correct maintenance of log book and all departmental records
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Personnel
- Carry out daily briefings, training, grooming checks and marking of attendance
- Carry out departmental induction programs
- Convey to Assistant Housekeeper any concerns raised by associates
- Ensuring redressal of any associate complaints / issues
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At a glance
- Work styleOn-site
- Employment typeFull-time
- Employer posted
- Added to ROLIVA
- Last checked