Technical Consultant

You’ll work closely with cross-functional teams, including pre-sales, fraud strategy, product, engineering, and client stakeholders, to ensure successful onboarding and adoption of ThreatMetrix® Dynamic Decision Platform® (DDP) suite of products and capabilities.

Responsibilities

• Client Engagement & Solution Design

• Act as a trusted technical advisor to clients during the onboarding and implementation of ThreatMetrix.
• Translate business requirements into scalable, effective fraud detection rules and integration plans.
• Conduct technical workshops, solution walkthroughs, and configuration sessions with clients.

• Technical Integration & Support

• Lead the implementation of DDP and supporting product SDKs, APIs, and policy configurations across web and mobile environments.
• Support client teams through technical troubleshooting, testing, and go-live activities.
• Collaborate with engineering teams to resolve complex issues or integration blockers.

• Platform Configuration

• Configure custom rules and decisioning logic in the ThreatMetrix policy engine.

• Stakeholder Collaboration

• Partner with fraud strategy and risk teams to align technical configurations with risk appetite and business goals.
• Work alongside product and pre-sales to provide technical guidance when needed.

Requirements

Required:

• Prior experience in software engineering or mobile application development (native or hybrid).
• Excellent problem-solving, analytical and evaluation skills.
• Strong consulting and client management skills, with the ability to influence decisions and navigate complex stakeholder environments.
• Hands-on experience with one or more of REST APIs, JSON, JavaScript, and mobile SDKs (iOS/Android).
• Knowledge in SQL, Python, or other data analytics capabilities.
• At least 2+ years of experience in solution implementation for enterprise clients.
• Willingness to learn new technologies constantly with new product acquisitions.

Good to have:

• Strong understanding of digital identity signals, device fingerprinting, and behavioral biometrics.
• Experience writing business rules for real-time decisioning systems.
• Background in financial services, fintech, or e-commerce risk management will be ideal.
• Familiarity with other fraud platforms (e.g., BioCatch, Kount, Riskified) will be valued.
• Fluency in second language – Mandarin preferred.









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