Accorcorpo

Trainee RM Product and Services

London Borough of Hammersmith and Fulham, England, United Kingdom · On-site · Full-time

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About the role

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EmployerAccorcorpo
LocationLondon Borough of Hammersmith and Fulham, England, United Kingdom
Work styleOn-site
Employment typeFull-time
Employer posted1 month ago

You work in the Revenue Management on Demand department supporting the Commercial Services team in various projects, ensuring comprehensive insights and strategies to optimise product offerings and enabling successful roll out of the team roadmap.

Product:

Provide support for hotels by performing IDeaS healthchecks and/or coaching. Support can be requested by hotels directly, identified through hotel performance or using RMS alerts on configuration.

Maintain regular reports outlining trends, customer feedback, and market insights.

Conduct market research to identify customer needs, competitor offerings, and industry trends. Summarize findings and present actionable recommendations to the team.

Communication:

Supports the communication to the RM team with aim that information is clearly understood and instructions are applied accordingly.

Collaboration:

Show full description

Participate in key Accor projects and help deliver company ambition.

Collaborate with the Product & Services team and ensure alignment with business objectives.

Strong understanding of RM and BI platforms, along with revenue management principles
Ability to communicate complex data insights in a clear and compelling way
Proven project coordination skills with the ability to manage multiple priorities
Strong problem-solving capabilities combined with a customer-focused mindset
Experience coordinating user acceptance testing and managing feedback processes
Proactivity with strong influencing and persuasion skills
Flexibility and ability to adapt
Customer-focused approach with a commitment to delivering value
Excellent communication skills, both written and verbal
Strong collaboration and interpersonal skills
Analytical thinking with a strategic mindset

Our Commitment to Diversity & Inclusion:

We are an inclusive company. Our ambition: attract, recruit, and promote a diverse range of talents.

Why Accor?

We are much more than a global leader. We are 330,000 women and men who put people at the heart of everything we do, and we are driven by an unbounded passion for service and a desire to exceed expectations. Joining Accor means embarking on a unique human adventure to invent the hospitality of tomorrow.

Your Accor experience begins now, so if you are up for a new challenge, and want to be a part of the best, then we want to hear from you!

Your information will be kept confidential according to EEO guidelines.

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