Accor
Assistant Manager - Outlet
Hyderabad, TS, India · On-site · Full-time
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About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerAccor
- LocationHyderabad, TS, India
- Work styleOn-site
- Employment typeFull-time
- Employer posted
Primary Responsibilities
- Responsible for overall supervision, planning, controlling and coordination of all activities of the assigned outlet.
- Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Hyderabad Airport to ensure maximum cooperation, productivity, and guest service.
- Monitor and supervise service flow in the assigned outlet.
- Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management.
Food & Beverage Planning
- Assist the Asst. Food & Beverage Service Manager to plan & execute the operations of the assigned outlet.
- Ensure that the company and statutory hygiene standards are maintained in all areas of the assigned outlet.
Operational Management
- Assist the Asst. Food & Beverage Manager in sales promotion by organizing events and food festivals for the assigned outlet.
- Ensure to maintain high standards of quality control, hygiene, and health and safety in all areas of the assigned outlet.
- Supervise and control the assigned outlet within agreed budgetary limits and parameters of the law.
- Ensure and maintain high standards of service delivery, safety, security, discipline and compliance with the organization’s policy.
- Ensure that the team adheres to the company's uniform and hygiene standards.
- Ensure that quality is maintained in all aspects of the work and as per the standards.
- Ensure to continuously delight the customers by offering trend setting and innovative products and services.
- Handle additional responsibilities as and when delegated by Management.
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Knowledge and Experience
- Secondary / High school education / Hotel Management Degree
- Additional certification(s) in Food & Beverage will be an advantage
- Good reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Minimum 3-4 years of relevant experience in a similar capacity
- Working knowledge of MS Excel, Word, & PowerPoint
Competencies
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Must be well-presented and professionally groomed at all times
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At a glance
- Work styleOn-site
- Employment typeFull-time
- SeniorityMid level
- Employer posted
- Added to ROLIVA
- Last checked
Skills in this posting
Skills ROLIVA found in the employer’s own description above. A mention is not a requirement.