Accor

Barista Ambassador

Udaipur, RJ, India · On-site · Full-time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerAccor
LocationUdaipur, RJ, India
Work styleOn-site
Employment typeFull-time
Employer posted3 days ago

We are seeking an enthusiastic and customer-focused Barista Ambassador to join our coffee operations team in Udaipur, India. As a Barista Ambassador, you will be the face of our brand, delivering exceptional coffee experiences while building meaningful connections with our customers. You will combine technical barista expertise with genuine passion for specialty coffee, serving as both a skilled beverage craftsperson and a brand advocate who inspires customers to appreciate quality coffee culture.

Prepare and serve high-quality espresso-based beverages and specialty coffee drinks with precision and consistency
Operate and maintain espresso machines and other coffee equipment to ensure optimal performance and beverage quality
Engage with customers in a friendly and welcoming manner, providing personalized recommendations and building lasting relationships
Educate customers about coffee origins, brewing methods, and flavor profiles to enhance their coffee experience
Maintain a clean, organized, and hygienic work environment in compliance with food safety standards
Process transactions accurately using the point-of-sale system and handle cash and digital payments
Collaborate with team members to ensure smooth operations during peak and off-peak hours
Represent the brand authentically by embodying company values and promoting specialty coffee culture
Gather and communicate customer feedback to support continuous improvement initiatives
Assist in training new team members on beverage preparation techniques and customer service standards

Show full description

1-2 years of experience as a barista or in a customer-facing coffee service role
Proficiency in operating espresso machines and preparing specialty beverages (lattes, cappuccinos, flat whites, etc.)
Strong knowledge of coffee varieties, origins, and brewing methods
Excellent interpersonal and communication skills with the ability to engage diverse customers
Demonstrated ability to work efficiently in a fast-paced environment while maintaining quality standards
Proficiency with point-of-sale systems and basic cash handling
Attention to detail and commitment to beverage consistency and presentation
Ability to work collaboratively within a team environment
Flexibility to work varied shifts, including weekends and holidays
Barista certification or formal training in coffee preparation (preferred)
Experience with latte art and specialty drink creation (preferred)
Multilingual capabilities in Hindi and English (preferred)
Social media engagement experience or interest in brand promotion (preferred)
Mentoring or training experience with other team members (preferred)

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