Accor
Food & Beverage Executive
Kolkata, WB, India · On-site · Full-time
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About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerAccor
- LocationKolkata, WB, India
- Work styleOn-site
- Employment typeFull-time
- Employer posted
- Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation
- Assist management to supervise junior team members and casual labor under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
- Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis
- Take food and beverage orders according to guest’s requirements and preferences
- Deliver food & beverage services in accordance to departmental standards and procedures
- Ensure that all food & beverage are served according to service standard
- Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full
- Try to remember individual patron’s names and their preferences to extend a personalized service
- Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
- Collect food and beverage supply requisition, ensure that the stock collected is as per requisition
- Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management
- Supervise and assist in assigned work station’s activities and oversee the operation of outlet in the absence of management
- Assist other Food & Beverage outlets with their operations during peak times or when required
Show full description
- Secondary / High school education
- Additional certification(s) in Food & Beverage will be an advantage
- Good reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Minimum 2 years of relevant experience in a similar capacity
- Working knowledge of MS Excel, Word, & PowerPoint
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At a glance
- Work styleOn-site
- Employment typeFull-time
- SeniorityMid level
- Employer posted
- Added to ROLIVA
- Last checked
Skills in this posting
Skills ROLIVA found in the employer’s own description above. A mention is not a requirement.