Accor

GSA - Housekeeping

Kolkata, WB, India · On-site · Full-time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerAccor
LocationKolkata, WB, India
Work styleOn-site
Employment typeFull-time
Employer posted5 days ago

We are seeking a dedicated and detail-oriented GSA Housekeeping professional to join our team in Kolkata, India. As a GSA Housekeeping staff member, you will play a crucial role in maintaining the cleanliness, hygiene, and overall appearance of our facilities, ensuring a comfortable and welcoming environment for our guests.

Clean and maintain guest rooms, public areas, and other assigned spaces to meet our high standards of cleanliness and hygiene
Respond promptly and efficiently to guest requests and concerns related to housekeeping matters
Properly handle and store cleaning supplies, equipment, and guest amenities
Collaborate with other departments to ensure seamless guest experiences
Report any maintenance issues or safety hazards to the appropriate personnel
Maintain the security and privacy of guest rooms and hotel property
Adhere to all company policies, procedures, and safety guidelines
Assist in inventory management of cleaning supplies and linens
Participate in regular training sessions to stay updated on best practices and new cleaning techniques
Contribute to a positive work environment by demonstrating a professional and courteous attitude towards guests and colleagues.

Show full description

Previous housekeeping experience in a hotel or similar setting is preferred
Warm and caring personality with a customer-focused mindset
Excellent attention to detail and strong organizational skills
Ability to anticipate and focus on guest needs, being professional and welcoming at all times
Effective time management skills and ability to prioritize tasks
Physical stamina to stand, walk, and perform cleaning tasks for extended periods
Knowledge of cleaning products, procedures, and safety protocols
Flexibility to work various shifts, including weekends and holidays
Strong communication skills in English; knowledge of additional languages is a plus
Ability to work independently and as part of a team
High school diploma or equivalent; additional hospitality training is a plus

Service oriented with an eye for details
Ability to work effectively and contribute in a team
Self-motivated and energetic
Must be well-presented and professionally groomed at all times

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