Accor

People & Culture Manager

Mumbai, MH, India · On-site · Full-time

Apply on the employer’s site ↗See how well you match this job

You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.

About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerAccor
LocationMumbai, MH, India
Work styleOn-site
Employment typeFull-time
Employer posted11 days ago

Job Duties Include:

Build strong relationships with colleagues and leaders through a visible presence across the hotel
Serve as a trusted partner on employee relations, workplace concerns, and team success
Coach leaders to create engaging, inclusive, and high-performing teams
Lead investigations, conflict resolution, attendance, and performance management processes
Drive colleague engagement, recognition, and culture-building initiatives
Lead Employee Engagement Survey action planning and continuous improvement efforts
Use colleague insights and workforce trends to enhance retention and engagement
Ensure compliance with Fairmont standards and BC employment legislation
Help create an exceptional workplace experience that supports outstanding guest experiences

Bachelor’s degree in Human Resources, Business Administration, or a related field
Human Resources or People & Culture experience, ideally within hospitality or a service-focused environment
Proven success supporting employee relations and coaching leaders
Excellent communication skills with the ability to build trust at all levels
Sound judgment and discretion when handling confidential matters
Organized, solutions-focused, and comfortable working in a fast-paced operation
Passionate about engagement, culture, and creating exceptional colleague experiences

Show full description

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

See how well you match this job Apply on the employer’s site ↗

Check your resume against this job Free, no sign-up. Nothing you paste is stored.

Staying safe while you apply

Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.

Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.

Preparing for this role with ROLIVA

Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
Prepare honestly.
Build interview stories and application drafts from your own evidence.
Keep track.
Save the role and record your own application status and follow-ups.

Create a free workspace or log in.